Plans that grow with your ORDS estate
Start free with up to 1 instance. Every paid plan starts with a 14-day trial.
Free
$0/month
free forever
Up to 1 instance
- Health checks, live logs, start / stop / restart
- Email & webhook alerts
- Admin & operator users (1 (just you))
Starter
$29/month
billed monthly
Up to 3 instances
- Everything in Free, plus:
- Uptime & event history (7 days)
- Admin & operator users (Up to 3)
- Read-only viewers (Unlimited)
Professional
$79/month
billed monthly
Up to 10 instances
- Everything in Starter, plus:
- Instance API metrics & Web Services
- Config deploy & secrets vault
- Uptime & event history (30 days)
- Admin & operator users (Up to 10)
- Duo MFA
- In-app support tickets
Enterprise
$199/month
billed monthly
Up to 20 instances included
then $8/month per extra instance
20 admin/operator users, then $5/month each
- Everything in Professional, plus:
- Uptime & event history (90 days)
- Admin & operator users (20 + $5/mo each extra)
- LDAP, SAML & OIDC single sign-on
Compare plans
| Free | Starter | Professional | Enterprise | |
|---|---|---|---|---|
| Instances | Up to 1 | Up to 3 | Up to 10 | Up to 20 + $8/mo each extra |
| Health checks, live logs, start / stop / restart | ||||
| Email & webhook alerts | ||||
| Instance API metrics & Web Services | — | — | ||
| Config deploy & secrets vault | — | — | ||
| Uptime & event history | — | 7 days | 30 days | 90 days |
| Admin & operator users | 1 (just you) | Up to 3 | Up to 10 | 20 + $5/mo each extra |
| Read-only viewers | — | Unlimited | Unlimited | Unlimited |
| Duo MFA | — | — | ||
| In-app support tickets | — | — | ||
| LDAP, SAML & OIDC single sign-on | — | — | — |
Self-hosted licenses
The self-hosted edition uses the same plans and instance limits. The Free license is issued instantly when you register during setup — one installation, one instance, one user. Paid licenses carry the same user limits; extra Enterprise users are added to your license key. For Starter, Professional and Enterprise licenses, contact us for a quote.
Questions
How does the trial work?
Paid plans start with a 14-day trial with full access to the plan you chose. Add payment details before it ends to keep going; otherwise your organization moves to the Free plan. Your data is kept.
Can I change plans later?
Yes. Upgrades apply immediately. Downgrades apply at the end of the period you've paid for.
Who handles payment?
Payments are processed by Stripe. ORDSwatch never sees or stores your card details. Invoices and payment methods are managed from the Billing page in the app.
What if I need more than 20 instances?
Enterprise includes up to 20 instances. Each extra enabled instance is $8/month ($86.40/year on annual billing), added to your subscription automatically and prorated. Disable or remove instances and the charge goes back down. Extra admin and operator users beyond 20 work the same way at $5/month each.
How many users can I have?
Plans count the people who can change or control things — admins and operators: Free is a single user, Starter up to 3, Professional up to 10, and Enterprise includes 20, then $5/month ($54/year) for each extra one. Read-only viewers are unlimited from Starter up, so you can share dashboards with your whole team.